Liquid Telecom Speaks Out On Data Interruption?

Liquid Telecom a major data carrier in Zimbabwe has just issued an apology following disruption of services for at least 5 hrs today, though most technical people strongly felt they should have explained exactly what caused the outage and what really transpired to the other outbound redundant links through Botswana and Zambia shown below.

It seems the same South African in Messina area has been prone to construction accidents otherwise suspected sabotage as this once occurred 3 years ago however we could not confirm if this was the exact same area.

Liquid Telecom carries Econet Wireless Zimbabwe and ZOL Zimbabwe amongst its top customers which adds up to more than 70% market share 

Here is a full statement from Liquid Telecom Zimbabwe. 

Liquid Telecom sincerely regrets the inconvenience caused to our valued customers as a result of service outage between 1145hours and 1715hours on Tuesday 5 December 2017.  

 This resulted from a fault on our main network link in South Africa and a series of unprecedented faults that occurred soon thereafter on our two other links providing redundancy into Zimbabwe.

Normal service has since been restored. We are currently taking urgent measures to reinforce, improve and guarantee secure backup links to avoid a recurrence of this situation in the future. Once again we sincerely regret the inconvenience caused to all our customers and stakeholders.

Crucial Kuwanga

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