The Minister of Information Communication Technology, Postal and Courier Services, Hon. Dr. Tatenda A. Mavetera, has called for a practical, results-oriented strategy to drive Zimbabwe’s digital transformation into direct benefits for citizens.
Speaking at the official opening of the Ministry’s five-day Strategic Plan Review Workshop at Cresta Churchill Hotel in Bulawayo, Hon. Mavetera stressed that the national digital agenda must focus on real implementation, strict accountability, and better public service delivery.
She added that the ministry ‘s success must be measured by tangible improvements in the daily lives of people, urging participants to set realistic targets, define clear responsibilities, and commit to measurable outcomes.
The high-level workshop is led by Deputy Minister Hon. Dingumuzi Phuthi and brings together key officials alongside stakeholders from ZIMPOST, the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ), the Ministry of Finance, and the Office of the President and Cabinet.
Hon. Phuthi shared his optimism regarding the gathering, noting that the review process will produce a forward-thinking plan to improve livelihoods while accelerating the country’s overall digital development goals.
The Minister tasked the workshop participants with finalizing a comprehensive set of operational tools before the event concludes.
Key deliverables include:
- A reviewed 2026–2030 Strategic Plan
- A detailed 2027 annual execution plan
- Individual performance contracts
- Clear, measurable operational targets
Highlighting national priorities, Hon. Mavetera underscored the critical roles of artificial intelligence (AI), cybersecurity, digital inclusion, and innovation in powering economic progress.
She called for strengthened collaboration across government bodies and public entities to expand connectivity, safeguard digital infrastructure, and broaden access to online services for all Zimbabweans.
The workshop will conclude later this week with the formal adoption of the updated Strategic Plan and the Ministry’s 2027 performance commitments.











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