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Zimbabwe’s fixed telephony sector has recorded marginal growth in subscriptions during the third quarter of 2025, even as voice traffic continued its downward trend, reflecting a broader shift towards data-driven communication.
According to the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) sector performance report, the total number of active fixed telephone subscriptions rose by 0.29% to 301,613, up from 300,753 recorded in the second quarter.
Fixed tele-density also increased slightly from 1.919% to 1.924% over the same period.
In the Voice over Internet Protocol (VoIP) segment, Liquid Intelligent Technologies maintained its dominance with a market share of 52.61%.
It was followed by Africom at 23.63%, while Dandemutande accounted for 18.28% while TelOne and Telecontract trailed with 5.09% and 0.39%, respectively.
Meanwhile, total voice traffic carried by the Public Switched Telephone Network (PSTN) recorded a modest increase of 0.80%, rising from 49.36 million minutes in the second quarter to 49.75 million minutes in the third quarter.
Despite the slight overall increase, fixed on-net traffic declined significantly by 14.06%, indicating reduced usage of calls within the same network.
In contrast, PSTN traffic terminating on mobile networks grew by 2.52%, suggesting continued migration of users towards mobile-based communication.
POTRAZ noted that fixed voice traffic has been on a steady decline throughout the year, dropping from over 62 million minutes earlier in the period to below 50 million minutes in the latest quarter.
The regulator attributed this trend to a sustained shift from traditional voice services to data-centric alternatives, as consumers increasingly rely on internet-based communication platforms.
The latest figures underscore the evolving dynamics within Zimbabwe’s telecommunications sector, where data usage continues to outpace traditional voice services despite incremental gains in fixed-line subscriptions.
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