TelOne Launches Two New Products

TelOne today launched two new service capabilities, the Pre-Paid Voice Bundles and the WIFI Home and Away as part of its National Broadband project, the company’s drive to bring up-to-date capabilities while giving more to the clients.

Speaking at the launch at TelOne offices in Harare, TelOne Head of Marketing Maureen Chirambaguhwa, stated that there is the need to offer customers an affordable service given the economic conditions of Zimbabwe.

By Pearson Mbendera

“We are promising you exciting value added services. Today we here to launch two new products and each of these two new products come with different promises to the customer.

“To start with, we have introduced 3 exciting bundles, the first one is for $5, and there is another for $10 and another one for $20,” she said.

The affordable promise has 3 plans as follows

Plan                   On-Net Minutes          Off-Net Minutes
$5                        200                                  50
$10                      450                                  100
$20                      900                                  200

These bundles have been available since September and  are valued until November. People can recharge for these Pre-paid bundles by buying a physical card or by purchasing them online on TelOne’s self-service portal and pay using various mobile financial services available.

On the second product, the WIFI Home and Away service, Maureen noted on how strongly necessary it has become to offer convenience to customers.

“You can enjoy the convenience of accessing our WIFI network wherever you are using our hotspots using your home broadband package bundles,” she said.

The WIFI home and Away enables home broadband customers to use their home credentials to access services at any of the more than 200 TelOne WIFI hotspots in Zimbabwe.

TelOne Managing director Chipo Mutasa said they intend to increase the hotspots to over 600 by the year end, further strengthening the service.

“The service will be further strengthened as we are set to increase our hotspots to over 600 by year end,” she said.

TelOne has been rolling in new products and services and expanding to compete with mobile services providers that have chewed up the bulk of the market share that TelOne used to have in the past.