By 
*By Ross Moyo*
NetOne has declared that its mission goes beyond faster speeds, pledging to build smarter networks that connect Zimbabweans to opportunity, knowledge and growth as the country implements its National AI Policy.
“We are not merely connecting devices. We are connecting people to opportunity. Communities to knowledge. Businesses to growth. Zimbabwe to the future,” the NetOne Group Chief Executive Officer told delegates at Evolve ICT Summit 2026.
Speaking before the Hon. Minister of ICT Hon. T. Mavetera, Permanent Secretary Dr. B. Chirume, Compulink and Evolve Africa CEOs Mr. Edward Nyamuda and Mr. Simon Nyamuda, the GCEO framed telecoms operators as central to Africa’s digital leap.
He argued that AI is the most transformative force of our time, reshaping telecommunications and digital economies across the continent. But its potential is only realised through intelligent infrastructure that can handle complex workloads and protect users.
NetOne fully embraces government’s AI vision, the GCEO said. Through sustained investment in intelligent networks, the operator is positioning Zimbabwe as a contributor, not a spectator, in the global AI revolution aligned with NDS2.
The operator is shifting operations from reactive to predictive. AI allows NetOne to anticipate network congestion, detect faults before service impact, and optimise performance across urban and rural areas. The goal is reliability that businesses and communities can trust.
Customer experience is also being redefined. AI enables personalised services that respond to individual needs. On security, AI tools detect anomalies and protect critical infrastructure at a time when cyber threats are rising across Africa.
Crucially, NetOne said AI must bridge, not widen, the digital divide. “For Zimbabwe, AI offers a unique opportunity to expand access to essential services and create opportunities for underserved communities,” the GCEO noted, linking the strategy to inclusion.
The future of telecoms, he said, will be defined by smarter networks — networks that learn, adapt, anticipate, and empower. NetOne is committed to ensuring digital transformation reaches every corner of the nation.
He closed with a call to action for innovation and inclusion: “Let us build a digital future that is innovative, inclusive, secure, and beneficial to all. Powering Connectivity. Powering Innovation. Powering Inclusion. Powering Zimbabwe’s Digital Future.”
Comments