Most Zimbabweans have reported that their facebook and instagram accounts are currently not logging in or refreshing, respectively as millions have been locked out.
Facebook Users reported problems of being logged out — and when they attempted to log back in, saw an error message such as, “Something went wrong. Please try again.”
The monitoring service Downdetector, error reports spiked just after 5:30 pm Zimbabwean times on Tuesday, March 5. As of approximately 6pm Downdetector had received more than 500,000 error reports. About 76% of the problems reported by Facebook users related to trouble logging in.
In addition, Instagram users reported that their feed was not refreshing and that they were unable to post anything to the platform. The outage also extended to Meta’s Messaging platform and Threads, the company’s Twitter-like app launched last year.
In a post on X (formerly Twitter), Meta spokesman Andy Stone wrote at 10:52 a.m. ET, “We’re aware people are having trouble accessing our services. We are working on this now.”
In an alert at 10:17 a.m. ET, the Facebook Login Status page reported “major disruptions,” with the following message: “We are aware of an issue impacting Facebook Login. Our engineering teams are actively looking to resolve the issue as quickly as possible.” In an update at 12:07 p.m., the page said the Facebook Login services “are in the process of being restored. We apologize for any inconvenience that this may have caused.”
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