Mobile voice calls in the country declined by 5 billion minutes in the fourth quarter of 2020, with mobile network operators recording a decline in voice market share.
Postal Telecommunications Regulatory Authority of Zimbabwe (Potraz) latest sector report has revealed.
“Total mobile voice traffic declined by 3.3% to record 1.51 billion minutes in the fourth quarter of 2020 from 1.56 billion minutes recorded in the third quarter of 2020,” Potraz said.
The decline could have been attributed by the increase in call tariffs.
Voice calls now costs an average of ZWL$6 per minute , forcing mobile network subscribers to opt for other options like WhatsApp voice calls.
Potraz sector performance report revealed that Econet recorded a decline from 82.4% in the third quarter of 2020 to 81.7% in the fourth quarter of 2020.
This shows a loss of 0.7% voice traffic market share for the mobile operator.
The loss in voice traffic is perhaps a factor being caused by the high tariff charges which saw subscribers switching to other networks.
Whereas NetOne gained market share of voice traffic by 0.9%, recording 16.2% in the fourth quarter from the previous 15.3% in the third quarter.
Current voice charges for Netone to Netone calls are pegged at ZWL$6.33 and USD0.08 per minute.
While econet voice calls cost ZWL$6.4175 per minute and USD0.1070 per second.
Mobile operator Telecel charges are quite low compared to the other operators.
Voice calls per minute are pegged at ZWL$6.11 and USD 0.07 per minute.
However , Telecel lost voice market by 0.2% recording 2.1% compared to 2.3% recorded in the previous quarter.
Over the previous quarters POTRAZ has reflected poorly on Telecel’s performance.