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ZESA to disconnect defaulting customers


The Zimbabwe Electricity Transmission and Distribution Company (ZETDC) has announced plans to disconnect post-paid system customers with debts in a robust program across the country.

This was said in a statement dated 23 October by the company.

“The Zimbabwe Electricity Transmission and Distribution Company (ZETDC) would like to advise all defaulting customers who are on the postpaid system to settle their electricity bills without any further delay to avoid the inconvenience associated with power being disconnected,” read the statement.

The power utility continues to intensify revenue collection to retrieve the $1.2 billion debt.

“ZETDC also advises that it has intensified revenue collection efforts in order to recover the $1.2 billion debt that is locked in defaulting consumers o enable the power utility to enhance service delivery,”

Defaulters to be disconnected include commercial customers in hotels, supermarkets, restaurants and shops. The mining and agriculture sector and also postpaid domestic users.

The company says revenue collected is being utilized for electricity imports, coal for local generation and spares for network maintenance.

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