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WHO launches chatbot to fight Coronavirus fake news

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The World Health Organization (WHO) has launched its coronavirus chatbot on Facebook Messenger to provide accurate and timely information about the COVID-19 pandemic and tackle fake news regarding the virus.

The interactive service will allow the messaging app’s 1.3bn users to ask questions and get the latest information about the Covid-19 outbreak.

The service is free and can be accessed by sending a “Get Started” message to the official World Health Organization profile on Facebook Messenger.

It comes amid a lot of fake news spreading on social media, including false claims that the pandemic is linked to 5G,Cold weather and snow cannot kill the coronavirus,taking a hot bath does not prevent the coronavirus,hand dryers are not effective in killing the coronaviruspraying alcohol or chlorine all over your body will not kill viruses that have already entered your body,garlic is healthy but there is no evidence from the current outbreak that eating garlic has protected people from the coronavirus.

The service is currently available in one of four languages – English, French, Spanish, or Arabic.
The information offered through the service includes the latest numbers of confirmed cases, tips for protecting oneself, advice for travelling, answers to commonly-asked questions, and links to news updates from the WHO.

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