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#MondayBlues: Is This The Death of "Telco" and Nepotism?

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Collapses are widespread, especially in this difficult economic environment  and we don’t celebrate when such events occur especially to the market we belong and depend on, while when issues of  nepotism, favoritism and cronyism are cited, then #MondayBlues becomes an interested stakeholder!
By Sting
Telco, now called Velocity Broadband, one of the first telecommunications companies to receive a draft IAP licence from the Postal and communications Regulatory Authority of Zimbabwe (POTRAZ) is alleged to be on the brink of collapse amid branch closures  and employees going on for months without salaries while the whistle blower quoted nepotism, favoritism, sabotage, obsolete infrastructure, mismanagement among other issues as the reasons.
According to our findings, the telecommunication company is steered only by people who are close to the company’s managing director including his own children and relatives who could now be relaxed and sleeping on the job as the once formidable player is slowly dropping in the doldrums.
One sad factor according to the source  would be tribalism or favoritism of only a certain tribe before one gets employed at Velocity broadband if this anything close to the truth.
Reading the coverage of the debacle within the company is definitely a sad story not only for the entire employees who survive solely on the company’s proceeds, but the nation at large. The sad developments inspired by nepotism have made us to question whether the Nkala administration is capable of coming out of this situation.
The current wave in the company has seen the Masvingo branch closing and the Mutare is also on the verge of closure as mismanagement and sabotage continue to trickle. Many employees have come and gone, workforce have been silently reduced and several employees’ jobs are at stake, according to a source who spoke on condition of anonymity.
Nepotism is an unprofessional phenomenon that provides benefits merely to the family members or close friends. Therefore, nepotism paralyzes human resource practices and affects the level of satisfaction among employees. Although the job opportunities are limited in the Telecommunication industry in Zimbabwe, employees may think of quitting their jobs or using negative word of mouth if their job satisfaction level is not enhanced.
Customers perceive and evaluate the quality by considering the attitude, behavior and tone of the voice of employees. Therefore, priority of satisfaction has to be given to the employees in order to satisfy the customers.
The three practices (Nepotism, cronyism and favouritism) are in violation of business ethics. They have been criticized as being unprofessional, and in developed economies preventive legal measures are adopted against preferential treatment but sadly in developing countries such practices continue to be part of daily life.
In the organizations with intense preferential treatment, the human resources departments fail to independently carry out its activities. Thus, under such conditions, appointments based on competence and knowledge accumulation seem impossible.
If employees are in competition with a privileged individual, their probability of promoting is quite low.
Moreover, working under an incompetent person is distressing situation for an employee subject to preferential treatment.
Inequality between the contribution rate and the benefit offered makes employees think they work in an unfair environment. The lack of confidence that appears in such circumstances negatively affects job satisfaction, organizational commitment and individual performance.
#MondayBlues contacted one of the communications officer who was quickly confirmed to have since left the organization.
We were referred to  Dumisani N Nkala who is the Business Development Director and she  denied the allegations.

We actually have no idea to what you are referring as the statement below is very sketchy.

Please advise to what you refer as closure of some of our branches and mismanagement in very specific terms so that we can give you a full response.
We hope that you are not going to print anything that would be considered to be a campaign of misinformation.

Telco was established in 1991 as a subcontractor to the sole Government provider of telecommunications services, the Posts and Telecommunications Corporation of Zimbabwe (PTC).
Telecontract, a subsidiary of Telco Holdings (Pvt.) Ltd, was contracted to undertake the design, installation and commissioning of telephone line plant, both aerial and buried.
In 2002, Telecontract became one of the three Internet Access Providers (IAP) to receive a draft licence from the Postal and communications Regulatory Authority of Zimbabwe (POTRAZ).
In 2005, the licence was ratified as an Internet Access Provider class B licence, which was then upgraded in 2009 to an IAP Class A licence that enabled it to offer voice and video services in addition to data services.
Telecontract has successfully built a network of extensive optic fibre infrastructure for the provision of internet based communication services through its Points of Presence (POPs) in all of Zimbabwe’s major cities and towns.

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