The battle for relevance has lit untamed fires in Zimbabwe, with TelOne waking us up to some refreshing news that the parastatal has rolled out a VoIP Network accessible to every subscriber across the country. The goverment owned ISP is leaving no stone unturned in a bid to move with times where only technological relevance is the best survival tactic within the dynamic telecoms industry.
By Cisco Eng. Shingie Lev Muringi
TelOne has introduced VoIP service adding to its service offering to become a fully fledged universal telecommunications service provider offering solutions for an array of customer needs. The VoIP service has been introduced to enhance flexibility for a variety of customer needs. The VoIP service, which is mainly targeting Fibre to The Home (FTTH) customers, small to medium enterprises, Government departments and big corporates will have the prefix 08627 and will come absolutely free for on-net calls.
VoIP is an acronym for Voice over Internet Protocol; it is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular copper phone line. A VoIP phone system connects to your Local Area Network (LAN) and uses it as the backbone of your system.
VoIP services enables one to make calls and connect through Internet. The service can allow you to make a call directly from a computer, a special VoIP phone, or a traditional phone connected to a special adapter. It enables calling to any telephone number — including local, long distance, mobile and international numbers.
What’s unique about TelOne VoIP?
Unlike other service providers who uses unsecure Internet connections and cannot guarantee quality of service to transmit VoIP traffic, TelOne utilises secure VPN to connect between remote sites at no cost. The charges for this VPN is fixed monthly and does not fluctuate while with other providers, subscribers are charged for data traffic consumed plus the actual voice usage, hence they are billed for both Data and Voice for a single call.
TelOne VPN connections are encrypted hence even if voice traffic is intercepted, it cannot be interpreted guaranteeing maximum security to subscribers.
The TelOne VoIP service is competitive; at just 7 cents for off-net calls (mobile numbers, other service providers VoIP numbers and international VoIP numbers), 4 cents to the ordinary TelOne land-line numbers and absolutely free for on net calls on the TelOne VoIP platform (08627 numbers).
TelOne has also enhanced their service offering to provide end-to-end solutions including providing Customer Premise Equipment like handsets, IP PBX, PABX as well as Local Area Networking (LAN). Corporates can now take advantage of this service offering to reduce their communication expenditure in the face of constrained resources.
An IP PBX is a private branch exchange (telephone switching system within an enterprise) that switches calls between VoIP. Multiple IP PBX can be deployed at multiple sites and connected via VPN. This means geographical location is.
An IP PBX can also switch calls between a VoIP user and a traditional telephone user, or between two traditional telephone users in the same way that a conventional PBX does.
IP PBX has the ability to define usage limits based on user roles with a simple administration interface. It offers real time monitoring of calls including a detailed report of voice usage by extension. To couple it all it has secure access to minimise abuse thereby reducing costs between offices. It also come with value added services.
IP PBX functionality:
Web-based management interface;
Web-based user portal;
Call detail record logging;
Rule-based dial plan;
External IP extensions;
Password policy enforcement;
Look up centralised phone book from phones;
Call recording archive and remote storage;
Real-time call status monitoring.
For more details get in touch with their Contact Centre on the following.
Tel: (04) 700950
Whatsapp: 0718 700 950
Email: [email protected]
The battle for relevance continues…follow Shingie Levison Muringi our Technology Research Specialist and Sub Editor on Twitter @ShingieMuringi1, Email [email protected] or direct Cell: 0775 380 652 for all the latest trending technological issues in and outside Zimbabwe.