ICT Officer: Catholic Relief Services – Zimbabwe Program
Deadline: 12 September 2014
Reporting to: Country Representative
The ICT Officer provides support for knowledge management, decision-making and programming effectiveness by ensuring efficient operation and use of CRS information and technologies. S/he provides technical support to CRS staff and partners on overall ICT systems. S/he is responsible for deployment, maintenance, security, data protection, and troubleshooting of technology and systems for assigned office(s). Stays abreast of ICT developments in the international and local market, providing recommendations based on opportunities to improve the efficiency and impact of CRS overall performance.
Bachelor’s degree in IT-related field (Computer Science, Computer Networking, Programming, and Information Systems); Advanced diploma and significant work experience in a directly related field will be considered in lieu of degree; A minimum of 2 years work-related experience; Microsoft Certified Solutions Associate or equivalent; Cisco Certified Network Associate or equivalent desirable; ITIL Foundation Certified desired; Microsoft system administration experience; Experience in introduction, design, implementation, and adoption of relevant technology and management tools; Experience in working with Cyberoam, Firewalls & VSAT; Demonstrated proficiency in management of network/server software and hardware devices and platforms including WINTEL, Adobe Connect, and SharePoint platforms; Advanced-user level knowledge of agency-supported ICT4D solutions; Solid knowledge of backup and disaster recovery systems; Strong client-service focus; able to work with diverse groups of people in a team-oriented environment; Able to communicate technical ideas and concerns in a non-technical environment; Ability to anticipate systems’ impact on organizational and user effectiveness; Maturity and discretion, able to work with, and maintain confidential information; Fluency in written and spoken English; excellent written and oral communication skills; Ability to travel approximately 10-30% of the time.
Those who meet the above criteria are invited to submit their applications together with a detailed Curriculum Vitae, including names and contact details (plus email addresses) of three traceable references and proof of qualifications. Applications should clearly indicate the position you are applying for e.g. “ICT OFFICER”.
Please submit to: The Country Representative, 95 Park Lane, Harare or 33A Duncan Road, Suburbs, Bulawayo or by email to: [email protected]
Only short-listed candidates will be contacted.