TelOne has raised concern over increased network vandalism and copper cable theft nationwide.
TelOne Managing Director Mrs Chipo Mutasa said there was increased in theft of copper cables and vandalism in Kwekwe and in Chitungwiza.
TelOne boss made the revelation during the 8th Annual General Meeting held at TelOne Centre for Learning.
She also attributed the rise in copper cable theft to high value of copper , which the market is offering
“At least US$1,5million have been recorded in lost revenue and network elements for the period ended 31 December 2021,” she said.
“For the current period, the network vandalism cases have continued to rise with a 21% increase having been recorded for the first half of the year compared to the same period last year,” it reads.
Mrs Mutasa added that this has made the need to replace the copper network with optic fibre and wireless solutions more urgent as these solutions are not only less susceptible to vandalism but also significantly improve the quality of experience.
“These losses stemmed from 333 network vandalism incidents being recorded during the year translating to a 27% increase compared to prior year.
The biggest loss to the Company from acts of vandalism has been the business lost due to voice and internet service disruptions also prejudicing the Company’s valued clients and negatively impacting the Company’s reputation.
“A total of 39 965 customers were affected by vandalism-induced downtime, during the period under review, amounting to a 74% increase from 22 966 clients that were affected in 2020.
To this end funding options continue to be pursued for the phased replacement of copper wires, with Chitungwiza having been the first under the programme, to migrate to the LTE technology.