NATIONAL Building Society intends to increase its distribution channels to complement the standing features currently available.
NBS was launched last year to provide mortgage and banking services to the bulk of unbanked Zimbabweans and SMEs.
Speaking at a breakfast meeting held at chapman golf club , NBS managing director Ken Chitando said since its launch, they have only been using three modes of distribution which are its branches, ATM (5 in total) and branch POS.
“The turn of the year has seen us evolving and introducing agencies, a contact Centre, as well as internet banking and cellphone banking , which will enable the customers to be directly linked with the bank wherever they are.
“Our wish is to make sure that our clients achieve affordable housing , but they have to be able to commence there transaction in the most time saving and effective way which is why were are bringing in internet and cellphone banking,” he said.
“With the bank expanding and growing , most of its facilities will grow and introduction of the modern facilities will not only be welcomed but it also arrives at a time the country is facing cash crisis and mobile and internet banking along side POS are the way to go,” said Chitando.
NBS will introduce new branches in Chinhoyi, Gweru and all other NSSA facilities’ that are near the capital.
“Retail POS on all Zimswitch devices will be another feature which will soon be in the hands of its valued customers,” added the NBS boss.
“We have set an agenda that will attract those not yet involved with NBS to join this wonderful family and we in turn ensure that they are able to attain affordable housing accompanied by an the latest modes of transacting . and that is why USSD banking will soon be another feature that will be provided to the public.”
NBS head of marketing Andrew Tawodzera said, “Our dream had been to institute all these features in the previous calendar year ( 2016) but failed due to circumstances’ beyond our control however we believe 2017 is our year to expand and really show what we are capable of in the building and banking sector.”