Zimbabwe’s leading telecommunications solutions provider Huawei bagged the most with two awards at the Africacom awards held on Wednesday at the Waterfront Lookout Granger Bay Cape Town in South Africa.
Huawei picked up two prestigious awards, namely, The Most Significant LTE Development, and Delivering Excellence in Customer Experience.
By Kudakwashe Pembere
The award for Most Significant LTE development was awarded jointly to Huawei and MTC, a telecom operator in Namibia, for the introduction of LTE and 4.5G in Namibia.
As an LTE pioneer in Africa, MTC launched its LTE network in 2012, partnering with Huawei. In April this year, witnessed by the President of Namibia, MTC and Huawei conducted the first 4.5G trial in Namibia, with peak speed at 1Gbps.
“This year Huawei has demonstrated that it is best positioned to play a pivotal role in supporting digital transformation and development of ICT in Africa. Today, we see that behind a globally competitive connectivity is a strong, collaborative industry chain with high levels of technological convergence and industry integration Huawei looks forward to working closely with industries and academia in the continent to create a Better Connected Africa,” he said.
The award recognizes Huawei’s contribution to the industry in Africa and Huawei will continue to work with ICT operators, standardization organizations, industry organizations and a wide range of co-operations to promote the ICT industry in Namibia and also across the African continent.
The Delivering Excellence in Customer Experience award was won by Huawei’s Customer Experience Management (CEM) solution which is business driven and targets high-end telcos that aim to improve their business & operation performance and deliver a great customer experience to their end user.
The solution offers a user-centric solution which shifts the aspect from network-centric to user-centric, establishing user experience indicators of voice, Web, Streaming, Email and OTT services etc. to managing and improving the whole customer experience life-cycle and creating value.
“Huawei’s Smart Home solution features a flexible architecture and access independence. The Smart Home solution incorporates a smart home gateway to connect various smart home appliances, and an IoT connection management platform is required to enable various applications.
“Huawei has already developed solutions for home health, entertainment, security, and home automation, which promote a safer, happier, and more comfortable and convenient lifestyle.
“These solutions are designed assist operators to transform from traditional home broadband services to provide intelligent home services powered by Fiber to the x (FTTX) technologies and Wireless to the x technologies (WTTX) to increase subsequent service income revenues,” said the company its press release.
Liquid Telecom also scooped the best marketing campaign award for their AfriCan.