Postal and Telecommunication Regulatory Authority of Zimbabwe (POTRAZ) said the Covid 19 pandemic negatively affected various sectors posing economic hardship for consumers, businesses and communities.
In an Abridged Postal and Telecommunications Sector Performance Report of the fourth quarter POTRAZ said most essential sectors, like the telecommunication have found itself on the frontline, using all of its capacity to deliver connectivity to homes, businesses and governments, to keep nations afloat as the pandemic raged on.
POTRAZ further said the country is likely to witness a surge in demand for communication services, in particular data and courier volumes as consumers adapt to the new normal of life as Covid 19 will not be going away anytime soon but its spread will decrease owing to ongoing vaccinations across the globe and at national level.
Meanwhile, IP networks in particular, have come to play a lifesaving role in this pandemic, enabling simple data communications to transfer critical information, provide media and entertainment content, connect remote endpoints, and enable financial transactions, enterprise operations, government administration, healthcare and communications.
The digitalisation is likely to be scaled up, with operators repositioning themselves by upgrading and automating their networks to enhance agility to deliver new services/ applications to meet fast changing and versatile consumer demands.