CBZ’s mobile platform “CBZ Touch” was voted the best mobile platform at this year’s edition of the Zimbabwe Independent Banks and Banking Survey ceremony which was held in Harare.
The CBZ Touch mobile app was introduced in 2016 in a bid to bring convenience to customers and customer satisfaction while also taking clients to a higher level of transacting. Receiving such a recognition shows that indeed the commercial bank is doing something right in terms of their mobile plartform.
“CBZ Touch is Zimbabwe’s first financial services integrated mobile app that seamlessly fits banking and finance into your lifestyle. It lets you transact securely with ease and it brings our world of diversified financial services at your fingertips. The differentiator is that unlike other banking apps on the market, CBZ Touch goes beyond in offering our diversified financial services which include, banking, Life assurance, short term insurance and asset management,” said Matilda Nyathi, the CBZ Holdings Group Executive Marketing & Corporate Affairs.
Statistics from Google play store reveal that CBZ Touch has over 100 000 downloads, with the Steward banking app has over 50 000 downloads and some mobile banking applications have just over 5 000 downloads.
The CBZ Touch app apart from banking services also offers online School Fees payments, online Tertiary fees payments, as well as for professional bodies like ICSAZ and online blocking and unblocking of ATM Debit cards.
Speaking to TechnoMag Nyathi said that they promise their clients more convenience and products. “Our clients should expect more digital-driven products and services are in the pipeline for both individual and corporate client,” she said.