|The government of Zimbabwe has pledged its commitment to making the nation a global call centre in its drive for economic growth. The Honourable Minister of Information Communication Telecommunications, Postal and Courier Services Honourable Supa Mandiwanzira said this while addressing audiences gathered at the USA Public Affairs offices in the capital recently.
By Shyline Guvakuva and Gody Jokonya
The Minister said that the country will prioritise and invest in the call centre industry which is currently in its infancy, he also added that apart from creating a vibrant call centre industry, government is committed to make use of ICTs in driving economic growth.
Already the Honourable Minister Mutsvangwa has set aside space in Norton for development to be used by call centres in outsourcing business.
The Minister urged the US embassy to assist on the removal of sanctions to bridge relations and have western investors realise the true potential of Zimbabwean ICT industry amongst other sectors.
Across the globe, Call centre industry currently employees over 1 million people in India, over 100 000 in South Africa and an estimated 100 000 in Kenya.